What is business etiquette? Your manners matter in business improvement.

Dr. Zahaid Abas Sabzwari
4 min readMay 3, 2021
Photo by free stocks on Unsplash

“To style, a pleasant and welcoming impression is not only good manners but equally a good business.”

Etiquettes are conducts and protocols expected in the workplace. It is a powerful energy in the development of business. They give a high professional image of an organization as well as individual if followed properly. Gorgeous protocols in business bring customer’s loyalty and satisfaction that is the core objective of every winning organization. Wonderful etiquettes give confidence to your onlookers and they feel at ease to have business settings with you. These are the future investment of any business.

Business manners start with first interaction as to have a look on one another. It is a splendid moment to introduce you and your business value. If you have strong, pleasant feelings on your face with a professional smile, it will be a message to your visitor. He will be in a tone to pay you with the same coin. That is the moment when a first decision is made in the visitor’s mind by your facial expression and your welcome note of smile about the next. So, control your fellow businessman with your polite face and smile a hundred times more effective than words. During a smile do not open full mouth and teeth. It would be better to decorate your face with a minimum opening of the mouth. Expansion of lips should be balanced.

Then comes greetings and handshake. The greeting should be formal but warm. Your words of first look should be friendly and full of emotions of association. A handshake is a ticket to start a business journey with a client. A sincere and confident grip can bring a good deal. One should not clutch the hand tightly. Avoid tight and jerky shake. It should be loose but active smart moderate.

Attire is the true dip of one’s personality. Attire in any business has vital importance. It shows your organization environment and choice of personality as well. Mostly in business meetings, deals and decisions wise clients smell one’s position in an organization through the dress and carriage of one’s personality. It is important to know that old, wrinkled and casual looks create weak attention in business. One should use sleek, clean and fully lined pants and full button shirts with smart look shoes of comfortable style. For women tailored dress of proper fittings with blouses and blazers give the sharp impression of refined personality. As regard jewellery for women, it should be less but graceful in looks. Over accessorizing both in men and women create confusion and distant feelings. Colours in dress convey a message of your mentality and choice. Neutral and basic colours give a balanced impression.

Writing a business document with a purpose is an art and it demands decency. If it is full of impression and encouragement it will bring an answer that the organization needs. An important business etiquette while writing a business document is the use of powerful words that appeal to the reader. One should brush up on his English or any language used for communication. Improper words with grammatical and spellings mistake will off the mood of the recipient. Respectful words with précised business deal offer will bring a green single.

When one is in office it is highly recommended to realize his presence gracefully and professionally. Do not cut jokes in office premises. Discussion about politics, religion or crimes should be avoided. Personal topics open the door of gossips, so they should not be part of the discussion during business hours. Touching with hands is a signal of indecency. One should be away from it.

Gestures and non-verbal manners in business also give a message. One should be reasonable while displaying these. It is recommended by experts to remain in an open mood of body language during business hours. Waves with full hands give a positive show of personality. One should keep his mouth closed when not speaking. While sitting in a chair one should keep his feet on the ground. In time arrival for a business meeting, loaded with meeting required documents and notes of preparation convey a strong message of professionalism and manners. Nodding is also very important if it is in time and purposeful. Respect for elders creates a room for seniors to consider you. When one is to speak it should be in a clear and moderate quality.

Groomed and civilized personalities create an everlasting impression on clients and people around you. Manners are a reflection of man’s desires. One should be smart enough to carry his professional and positive image. From manners, the business starts and it ends with victory.

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Dr. Zahaid Abas Sabzwari

IDr Zahid Abbs sabzwari. IProfessional pychiatrist ,coroprate trainer and social scientist.works as contentent writer and copy writer.